2025 Website Privacy Policy
Last revised: September 2025
1. Definitions
- Anonymous Information – information that does not directly or indirectly identify and cannot reasonably be used to identify an individual user.
- Application – any program or service operated by the practice that may be displayed on online or mobile platforms and environments, including those operated by third parties, which permit us to interact with our users.
- Children – refers to individuals under 18 years of age.
- Data Controller – Dr Antoinette Miric, as the responsible party for personal information collected.
- Data Processor – a person or entity that processes personal information on behalf of the Data Controller, strictly under instruction.
- IP Address – the address associated with the access point through which you enter the Internet. We may use IP addresses to collect information about frequency of visits and usage patterns.
- Parents – a parent or legal guardian.
- Personal Information – information that identifies (directly or indirectly) a particular individual, such as name, postal address, email address, and telephone number.
- Public Forums – any message boards or similar spaces (if present on our site). Personal information disclosed here may be publicly available.
2. Introduction
Dr Antoinette Miric is committed to safeguarding the privacy of our website visitors and service users. This policy applies where we act as a Data Controller with respect to your personal information.
3. Scope of this Policy
This policy describes the treatment of information provided or collected on sites and applications where this Privacy Policy is posted. We follow this Privacy Policy in accordance with South African law, including POPIA.
4. Types of Information We Collect
We collect registration information, communications, location or device information, activity information, and browser/device identifiers.
5. How We Collect Your Information
We collect information directly when you submit forms or contact us, automatically via cookies/analytics, and from third parties such as funders or referral sources.
6. Use of Your Information
We use your information to provide services, communicate with you, analyse website usage, maintain security, billing/claims, and lawful record-keeping.
7. Sharing Your Information
We do not sell your information. We may share with consent (allied health, medical schemes), with service providers under confidentiality, or with legal/regulatory bodies.
8. Children’s Privacy
Our website is not targeted at children under 18. We do not knowingly collect information from minors without parental consent. See our Children’s Privacy Policy.
9. Data Security, Integrity, and Retention
We apply physical, technical, and administrative safeguards. Clinical records are retained as per HPCSA (at least 6 years; longer for minors/mental health). Communications are retained up to 6 years unless otherwise required. Cross-border transfers (e.g. cloud storage) are subject to POPIA safeguards.
10. Your Rights under POPIA
You have rights to access, correction, deletion, withdrawal of consent, restriction, objection, portability, and to complain to the Information Regulator (complaints.IR@justice.gov.za).
11. Links to PAIA Manual & Forms
In compliance with PAIA and POPIA, you may access: PAIA Manual [Insert Link], Form 2 (Request for Access to a Record) https://www.justice.gov.za/forms/paia/J752_paia_form%202.pdf, and Form 3 (Complaint) https://inforegulator.org.za/wp-content/uploads/2020/07/Form-3-PAIA.pdf.
12. Changes to this Privacy Policy
We may update this Privacy Policy to reflect legal or service changes.
13. Our Details & Information Officer
This website is owned and operated by Dr Antoinette Miric, Oxford Healthcare Centre, 75 Oxford Rd, Saxonwold, 2196. Tel: 010 350 0351. Email: doctor@dramiric.co.za. Information Officer: Dr Antoinette Miric.
14. Website Disclaimer
This website provides general information and is not a substitute for medical advice. Use of this site does not create a doctor–patient relationship. We are not responsible for third-party links.
Cookie Policy
Last revised: September 2025
Introduction
Dr Antoinette Miric (“we”, “us”, “our”) uses cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website to customise and improve your experience.
Use of Cookies
A cookie is a string of information stored on your computer. We use cookies to track services used, record preferences, maintain login sessions, and improve the website.
Types of Cookies
Advertising Cookies – used by advertisers. Analytics Cookies – monitor how users interact with the site. Our Cookies – necessary for functionality. Personalisation Cookies – record browsing history and settings. Security Cookies – protect against risks. Site Management Cookies – maintain session identity. Third-Party Cookies – set by services we use.
Control of Cookies
Most browsers accept cookies by default. You can disable or remove cookies, but this may affect site functionality.
Other Tracking Technologies
We may use web beacons and pixel tags to track visits and engagement. These work with cookies.
Privacy Policy Link
For details on how collected information is used, see our Privacy Policy.
Contact Us
For cookie-related queries, contact Dr Antoinette Miric, Oxford Healthcare Centre, 75 Oxford Rd, Saxonwold, 2196. Tel: 010 350 0351. Email: doctor@dramiric.co.za.
Children’s Privacy Policy
Last revised: September 2025_
Introduction
We are committed to protecting the privacy of children who use our sites. This policy explains collection, disclosure, and parental consent practices for children under 18.
Information We Collect
We may collect a child’s name, gender, username, and parent’s email if necessary for registration or communication. We retain data only as long as required to fulfil the activity.
Registration
Where a child registers, a parent’s email will be required. We will not market to parents unless they opt-in.
Content Generated by a Child
Children may create or upload content. We strongly recommend they avoid sharing personal information in content.
Verifiable Parental Consent
Where required, we will seek parental consent by email before collecting information from a child. If no consent is received, we will delete the data.
Email Contact with a Child
We may request a child’s email to respond to queries, but this will be deleted immediately after response. For ongoing communication, we also request a parent’s email.
Push Notifications
For child-directed applications, we will require a parent’s email before enabling push notifications.
Sharing Information
We may disclose children’s data if required by law, in response to law enforcement, or to protect safety and security.
Parental Choices & Controls
Parents may request deletion of their child’s data or withdraw consent at any time. Proof of identity may be required.